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FAQ ❓

Each product displays the available sizes. If you're unsure, message us on WhatsApp with your height and weight, and we'll help you pick the right fit.

Secure online payment via the Thawani gateway (bank cards), cash on delivery within Oman, or bank transfer to a phone number followed by sending the receipt via WhatsApp.

Some collections are previewed before they arrive — reserve your piece with no upfront payment, and we'll contact you as soon as it's available.

Yes, message us on WhatsApp as soon as possible before your order is shipped, and we’ll update it for you.

Delivery within Muscat takes 1-2 business days, and 2-4 business days for other governorates.

Home delivery within Oman is 1.500 OMR, pickup from the shipping company office is 1.000 OMR, and delivery is free to Bahla (Al Wilya district office). Musandam and Masirah have special fees shown at checkout. Shipping is free within Oman for orders over 20 OMR 🚚

Yes ✈️ We deliver to the UAE, Saudi Arabia, Kuwait, Bahrain, and Qatar within 3–7 business days. Fees start from 3.500 OMR and are calculated based on the country and order weight, with full details shown at checkout.

Use the size calculator on the size guide page 📏. Priority goes to your child's height, then weight, then age, and if you're torn between two sizes, choose the larger one. We're happy to help via WhatsApp if you send us the height and weight.

Yes 🔄 you can request an exchange within 15 days of receiving your order, provided the item is in its original condition with the tag attached. Message us on WhatsApp with your order number.

We strive to capture each item in its true colors, though slight variations may occur depending on lighting and your phone screen settings.